If you’re thinking of calling your GP surgery please remember this –
1. We can’t do prescriptions early or give you more just in case – the pharmacies are struggling already, you don’t want the pharmacies to be like the supermarkets.
2. We can’t give you an inhaler even though you had one 5 years ago when you had a bad cough – just in case – I know it’s scary but lots of people really really need these inhalers and if you get one just in case they might not be able to get one that they really need!
3. We cant give you paracetamol on prescription just because you cant buy it over the counter.
4. We can’t advise you whether you should or shouldn’t self isolate if you are at risk, we have a considerable number of patients – please follow the guidance I know it’s not perfect but we don’t have anything else we can tell you.
5. If you are due to have a routine appointment and we tell you it’s cancelled, try and understand the unprecedented strain we are trying to get through
Please don’t shout at your GP staff when they can’t do these things because remember we will still make sure you get the medication you NEED and we will still provide the best possible care – over the phone or face to face if absolutely necessary!
Every single person who sets foot in a healthcare setting from now on, is sadly entering a high risk environment, why would you put yourself (and us) at risk?
Remember all NHS staff are doing this to help keep you safe.
Due to the latest Coronavirus advice, our Doctors have moved to a telephone triage system. If you need appointments please speak to our Admin team, the Doctors will return your call. DO NOT ATTEND YOUR GP PRACTICE IF YOU HAVE ANY SYPMTOMS RELATING TO CORONAVIRUS. Contact NHS 111 online www.111.nhs.uk if you have any concerns you could also call 111.
Important update
We have been advised to suspend our service for booking appointments online. We have replaced these appointments with our e consult service and this service can we accessed via out website www.iscamp.co.uk it’s a great set of online tools for you to check which service is right for your symptoms, get immediate self-help advice and manage certain conditions, without the need to attend the surgery in person.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal
Check online at gov.uk and at nhs.uk for advice on your travel and contact history and the latest COVID-19 information before attending the practice.
For the latest Coronavirus updates please click the link –
https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
(Updated 03.03.20)
Receptionist/Administrator Required- click here for more information
eConsult allows patients to submit their symptoms to a GP electronically and receive a response in one to two working days.
37a & 38 Polsloe Road
Exeter
EX1 2DW
Call: 01392 273805
Fax: 01392 201278
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.
