Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Complaints policy
Please address any complaints in writing to Louise Ford. We are always interested in your views on the service that we provide. All feedback both positive and negative is welcomed...
How to register
We are currently taking on new patients and we are using a new online service called [Register with a GP surgery] that makes it easy to register with this GP...
Isca Positive Health
Isca Medical Practice is a parkrun practice. Parkrun is such a simple concept: turn up every Saturday and walk, jog or run 5k, or if you’re a junior then 2k...
ISCA Timetable
Exeter General Practice Access for Weekends and Evenings Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practices join forces to provide increased cover...
Named GP
All patients at [surgery] have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Practice boundary
Our Practice Area covers the whole of Exeter. If you live outside the practice area , we request you to register with a surgery more locally.
Prescribing Policy for Patients Travelling Abroad
This policy outlines the procedure for patients travelling abroad for short and long periods of time. NHS Policy By law, the NHS ceases to have responsibility for the medical care...
Privacy
Isca Medical Practice aims to ensure the highest standard of medical care for our patients. To do this we keep records about you, your health and the care we have...
Referral Support
The Devon Referral Support Services (DRSS) team supports the GP referral process from referrer to the first outpatient appointment. Where appropriate, they offer a choice of location, date and time...
Temporary residents
If you are visiting the area and need to see a doctor, we can see you as a temporary resident. You need to come in to complete a form and...
Translation services
We are able to offer a translation service through language line for patients who do not speak English. Please advise reception when you book if you require language line, as...
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Wellbeing support
We have a collection of useful resources please click the links below to download and read these documents. Food deliveries Food Deliveries Free Food Directory 29.04.20 Exeter Community Energy Healthy...
Date published: 8th October, 2014
Date last updated: 15th November, 2014