ISCA Medical Practice

01392 273805

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints policy

Please address any complaints in writing to Sacha Middleton or Sylvia Vicary. We are always interested in your views on the service that we provide. All feedback both positive and ... [continue] Complaints policy

How to register

We are currently taking on new patients. We do occasionally take patients who live outside Exeter for various reasons, such as they work in Exeter. Registering as a patient is ... [continue] How to register

ISCA Timetable

Exeter General Practice Access for Weekends and Evenings Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practices join forces to provide increased cover ... [continue] ISCA Timetable

Named GP

All patients at [surgery] have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Our Practice Area covers the whole of Exeter. If you live outside the practice area , we request you to register with a surgery more locally.

Privacy

Isca Medical Practice aims to ensure the highest standard of medical care for our patients.  To do this we keep records about you, your health and the care we have ... [continue] Privacy

Temporary residents

If you are visiting the area and need to see a doctor, we can see you as a temporary resident. You need to come in to complete a form and ... [continue] Temporary residents

Translation services

We are able to offer a translation service through language line for patients who do not speak English. Please advise reception when you book if you require language line, as ... [continue] Translation services

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

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