From 6th January 2020 we will be changing our appointment system. Seeing a GP will be by bookable appointment and we will no longer be offering a walk in clinic.
This change is necessary to ensure we continue to provide the best possible service to our patients, by offering both pre-bookable and on the day urgent appointments. This means patients will no longer have to wait to see a doctor in walk in clinic, have more choice with which doctor they wish to see and more choice of appointment times.
This decision has not been taken lightly, we have consulted our excellent Patient Participation Group about the changes and thoroughly looked at our appointment data to ensure we have an adequate number of appointments. We are confident that the changes will ensure the wellbeing of our patients and staff.
Our administration staff have been trained to signpost patients to the most appropriate service for their needs. An eConsult is also available on our website, this enables patients to contact a doctor or nurse directly who will reply within 48 hours.